Returns

Your complete satisfaction is very important to us. In the unlikely event that you are unhappy with our product simply return it within 15 days for a refund or exchange. Items returned must be accompanied by the original packaging and materials and should have no signs of use, which means that items returned must be in NEW and UNUSED condition. This includes the glove being stretched out and any signs of wear and tear. Stretched and used gloves without original packaging are not re-saleable and Protech Innovations, Inc. will not accept their return. All returns will be inspected prior to credit being issued or exchanged. Credit will be issued for the purchase price of the item(s) returned. Protech Innovations, Inc. reserves the right to access a restocking and shipping charge. If you need to return an item, contact our customer service by phone or email and request a Return Authorization (RA) number. Returned items must have the RA number written BOLDLY on the box of the returned item. All return shipping charges are the responsibility of the customer. Refunds will be issued for the purchase price of the product. We recommend that you insure the item when shipping. Please call or email us for your Return Authorization before sending anything back to us. If you have any questions regarding our return or exchange policy, please feel free to contact us at 1-866-4MYGLOVE (1-866-469-4568).

    International Returns

The customer is responsible for any additional duty, taxes, brokerage fee and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements.

    Sales Taxes

Applicable sales taxes will be added to your order in the following; California , US (7.75%)

    Billing & Credit Card Charges

Your order confirmation made on our website shall serve as your invoice for the purchase made on www.swingglove.com. The order confirmation will be emailed to you for your record of purchase. Charge will appear on your credit card statement under ‘Protech Innovations, Inc.’ It is our policy charge your credit card for the product ordered at the time of purchase.

    Shipping

In some cases, the delivery of products can be delayed more days due to weekends, distance from shipping point to your door or misdirection carrier. All orders should be within (14) days from your order date. If you don't receive your order within this period, please contact us at 1-866-4MYGLOVE(1-866-469-4568). You will be asked to give information such as your name, date of order and order confirmation number.
1-866-4MYGLOVE(1-866-469-4568) include your name, date of order and order confirmation number.

    New International Customers

Because of increased Internet fraud, we are requiring proof of card ownership for all new international orders. Before we process any new international orders, we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file

Please fax or mail to us at:
Fax : 1-714-630-9004

    Address:

Protech Innovations. Inc .
2941 E, Miraloma Ave, Unit 8 & 9
Anaheim, CA 92806
Attn: Order processing.

Please feel free to contact our customer service with any questions.